{"id":518,"date":"2026-04-18T13:39:28","date_gmt":"2026-04-18T16:39:28","guid":{"rendered":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/?page_id=518"},"modified":"2026-04-25T13:04:28","modified_gmt":"2026-04-25T16:04:28","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/preguntas-frecuentes\/","title":{"rendered":""},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"518\" class=\"elementor elementor-518\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bcb9ba e-flex e-con-boxed e-con e-parent\" data-id=\"1bcb9ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6649824 elementor-widget elementor-widget-html\" data-id=\"6649824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"mp-legal\">\r\n\r\n<style>\r\n.mp-legal{\r\n  max-width:900px;\r\n  margin:30px auto;\r\n  padding:25px 30px;\r\n  background:#fff;\r\n  border-radius:10px;\r\n  box-shadow:0 4px 15px rgba(0,0,0,.05);\r\n  border:1px solid #eaeaea;\r\n}\r\n\r\n\/* TITULO *\/\r\n.mp-legal h2{\r\n  margin-bottom:20px;\r\n}\r\n\r\n\/* ITEM FAQ *\/\r\n.mp-faq-item{\r\n  border-bottom:1px solid #eee;\r\n  padding:12px 0;\r\n  cursor:pointer;\r\n}\r\n\r\n\/* PREGUNTA *\/\r\n.mp-faq-question{\r\n  font-weight:600;\r\n  color:#222;\r\n  display:flex;\r\n  justify-content:space-between;\r\n  align-items:center;\r\n}\r\n\r\n\/* ICONO *\/\r\n.mp-faq-icon{\r\n  font-size:18px;\r\n  transition:0.3s;\r\n}\r\n\r\n\/* RESPUESTA *\/\r\n.mp-faq-answer{\r\n  max-height:0;\r\n  overflow:hidden;\r\n  transition:all 0.3s ease;\r\n  color:#555;\r\n  font-size:14px;\r\n  line-height:1.6;\r\n}\r\n\r\n\/* ACTIVO *\/\r\n.mp-faq-item.active .mp-faq-answer{\r\n  max-height:200px;\r\n  margin-top:8px;\r\n}\r\n\r\n.mp-faq-item.active .mp-faq-icon{\r\n  transform:rotate(45deg);\r\n}\r\n<\/style>\r\n\r\n<h2>Preguntas Frecuentes<\/h2>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfMusic Planet vende productos?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">\r\n    S\u00ed, pod\u00e9s comprar productos dentro de Music Planet, pero las ventas del marketplace son realizadas por usuarios y vendedores independientes que publican en la plataforma.\r\n    <br><br>\r\n    Music Planet act\u00faa como intermediario facilitando la compra, el pago y la conexi\u00f3n entre las partes.\r\n  <\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfLos productos son nuevos o usados?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Pod\u00e9s encontrar productos nuevos y usados. Cada publicaci\u00f3n indica su estado.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfC\u00f3mo s\u00e9 el estado del producto?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">El vendedor debe describir el estado real del producto. Revis\u00e1 fotos y descripci\u00f3n.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfQu\u00e9 pasa si no coincide con la publicaci\u00f3n?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Pod\u00e9s solicitar una devoluci\u00f3n seg\u00fan nuestra pol\u00edtica de devoluciones.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfQui\u00e9n realiza el env\u00edo?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">El env\u00edo lo gestiona el vendedor, salvo que se indique lo contrario.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfCu\u00e1nto tarda en llegar?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Depende del vendedor y del transporte.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfC\u00f3mo vendo en Music Planet?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Registrate y cre\u00e1 una publicaci\u00f3n en la secci\u00f3n \u201cVender en Music Planet\u201d.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfCu\u00e1nto cuesta vender?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Se aplica una comisi\u00f3n fija del 15% por venta. Es el mismo porcentaje vendas contado o en cuotas, sin costos ocultos.<\/div>\r\n<\/div>\r\n\r\n<div class=\"mp-faq-item\">\r\n  <div class=\"mp-faq-question\">\u00bfQu\u00e9 hago si tengo un problema?<span class=\"mp-faq-icon\">+<\/span><\/div>\r\n  <div class=\"mp-faq-answer\">Pod\u00e9s contactarnos por e-mail o por WhatsApp y te ayudamos.<\/div>\r\n<\/div>\r\n\r\n<script>\r\ndocument.querySelectorAll(\".mp-faq-item\").forEach(item => {\r\n  item.addEventListener(\"click\", () => {\r\n    item.classList.toggle(\"active\");\r\n  });\r\n});\r\n<\/script>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas Frecuentes \u00bfMusic Planet vende productos?+ S\u00ed, pod\u00e9s comprar productos dentro de Music Planet, pero las ventas del marketplace son [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-518","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/pages\/518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/comments?post=518"}],"version-history":[{"count":13,"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/pages\/518\/revisions"}],"predecessor-version":[{"id":859,"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/pages\/518\/revisions\/859"}],"wp:attachment":[{"href":"https:\/\/subdominio.musicplanet.com.ar\/marketplace\/wp-json\/wp\/v2\/media?parent=518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}